What to Look For in a Roofer

Trying to decide on which roofer in Burlington NC to hire? It’s a tough decision, and one that requires you to do your homework. Here are some tips to guide you.

Ask About Years in Business

Ask the contractor how long they have been in business in the same location. Sadly, fly-by-night contractors exist and they can disappear once they have your money. Then, once they have pulled the scam on enough people, they will open up shop under a new name. Only work with a trusted company with decades of experience, good reviews and a solid reputation.

Ask About License and Insurance

Roofing can be a dangerous job. Accidents can happen when roofers are on your property. That’s why you want them to show proof of insurance, which covers them and you in the event someone is hurt during the job. Reputable roofing contractors will have no problem supplying you with the proper permits and licenses for every job they perform.

Check Previous Work

For most roofers, reputation is everything. Check reviews online before narrowing down your list. Look for a good percentage of positive reviews, but don’t worry about the odd negative one here and there. What matters most is how they respond to those negative reviews. You want a roofer who is professional in their response and is willing to correct a wrong situation. Check their website for examples of their work, and look for before and after photos.

Get Three Estimates

Take some time to call around and gather some estimates. It can be more than three, but the point is to have a well-rounded sampling of prices and services to consider. Price isn’t the only thing to consider, so don’t focus too much on that. Rather, see what you’re getting for that price, when payment is due, and other details. In general, a middle of the road price that’s not too low or too high is something to strive for. A low ball estimate may sound good at first but you could end up with surprise fees later.

Get it in Writing

Every part of the roofing installation process must be documented, but this is especially so when it comes to the financing agreement. A reputable roofer should go over the financial terms in detail so you understand what you are committing to.

Find Out Who Your Point Person Is

Ask who your point of contact will be throughout the roofing project. This is usually the foreman, but it can vary by company. Get their phone number and email so you have multiple ways of getting in touch with them should you have a question or concern.

Find Out About Unplanned Repairs

Unplanned repairs and emergencies are common. Sometimes they can’t be avoided, due to supply chain issues or weather. Sometimes roofers will find unexpected problems while working. They should let you know about them so they can be addressed in a timely manner.

For example, sometimes decking is rotten or moisture damaged, which wasn’t evident before. Ask your contractor how they will handle unexpected repairs and issues.

Contact Redeem Roofing

Get in touch with our Durham NC roofers for a free quote and consultation today. Just contact us and feel free to ask us any questions you want! We want you to feel confident in your decision.

Redeem Roofing helped replace a damaged truss and repair siding. Turn around time was quick and the work was professional. Highly recommend! - Google